Director & Head, Global Learning & Development
HTC Global Services Feb 2014 – Present
Joined as Senior Manager and now lead the Global L&D division of Human Performance — defining, creating and implementing leadership programs that equip the workforce with the right attitude, skills and mindset to carry the organization forward.
- Designed and scaled the Talent Management Program (TMG) across all levels of management — a year-long journey of classroom sessions, literature, assignments, projects and presentations that builds a ready pipeline of leaders.
- Established Assessment Centres to identify leadership potential, calibrate capability and strengthen succession readiness across management levels.
- Launched women leadership programmes — dedicated development journeys enabling women professionals to step confidently into senior leadership roles.
- Led Knowledge Management initiatives, curating learning assets, expert sessions and communities of practice that embed a sustained learning culture across the enterprise.
- Refurbished the onboarding and induction experience, creating a “WOW” effect for every new joiner.
- Spearheaded Organisational Values initiatives — value and culture-sensitization workshops aligning individual and organizational values.
- Created Self-Renewal sessions — where attitudes, beliefs and behaviors are revisited and redefined.
- Launched Prabodhana, a coaching-and-mentoring program fostering healthier interpersonal relationships and organizational awareness.
